Introduction to the Situation

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Introduction to the Situation

Recently, I transferred about 250,000 credit points to my newly created Flying Blue account, which I set up just a month ago. However, I've just learned that new or inactive accounts can be flagged for fraud if they receive large transfers from credit cards. My family isn’t made up of frequent flyers; we live in the U.S. and haven’t set foot in Europe in nearly a decade, so we’ve never used Flying Blue before.

Concerns About Reward Points

I’m really worried about this, and if I had known earlier, I probably wouldn’t have made that transfer. But now that the points are in the account, there’s not much I can do. We can’t afford to lose these points or just let them sit for future use. Currently, I have booked two one-way tickets, each consisting of four tickets, with a layover, scheduled for nearly four months from now, all with Air France and KLM.

Risk Factors

I’ll be flying with my husband and two children, but they have a different last name than mine (though we have hyphenated names to show our connection). As of now, there hasn’t been any activity in my account, and the points were transferred from two different credit cards. If I had known that new accounts are more likely to attract scrutiny, I would have prepared better.

How to Mitigate Risk

Right now, I’m feeling quite anxious. Will the possibility of ticket cancellation happen within a day or two, or could it take longer? Is there any way to reduce the chances of being flagged for fraud (aside from needing to fly to earn points first)? Unfortunately, I can’t fly before my trip.

Sensitive Timing

The fare hold on my tickets will expire by tomorrow afternoon, so ideally, I need to figure something out quickly, either before or while calling to book the tickets. I live fairly close to IAD airport, but even if I have to go there, it’s not a straightforward task. If applying for their credit card could help, I’m willing to do that today.

Contacting the Fraud Team

Is it worth reaching out to the fraud prevention team beforehand? I’ve updated my passport and Global Entry information in my profile to avoid complications, but I’m unsure if I need to provide additional information for my husband and kids. I wish I had known earlier that Flying Blue is not fond of first-time flyers using credit points, but now I’m in a bit of a bind and feeling very anxious.

Conclusion

I hope to receive some helpful advice from anyone who has been in a similar situation. Thank you all so much!

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